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Team Communication

A Pilot Study of Computer-Based Simulation Training for Enhancing Family Medicine Residents' Competence in Computerized Settings (HCM)

The Authors previously developed a prototype computer-based simulation to teach residents how to integrate better EMR use in the patient-physician interaction. To evaluate the prototype, the authors conducted usability tests with three non-clinician students, followed by a pilot study with 16 family medicine residents. The pilot study included pre- and post-test surveys of competencies and attitudes related to using the EMR in the consultation and the acceptability of the simulation, as well as ‘think aloud’ observations.

Clinician Style and Examination Room Computers: A Video Ethnography

This document explores how family physicians incorporate the use of ERCs in their interactions with patients.

This qualitative study involved five family physicians, one family nurse practitioner, and a convenience sample of 29 patients. Results showed three distinct practice styles that shaped the use of the ERC: informational, interpersonal, and managerial styles.

Effects of Exam-Room Computing on Clinician-Patient Communication - (HCM)

This document aims to evaluate the impact of exam-room computers on communication between clinicans and patients.

The authors used both video and audio recordings to observe clinicians during their routinely scheduled outpatient visits at 1 month before, 1 month after, and 7 months after the introduction of exam-room computers. Two members of the research team independently reviewed the videotapes and made detailed field notes for each visit.

eHealth Competencies for Undergraduate Medical Education - (HCM)


To better prepare medical students to practice in modern, technology-enabled, clinical environments, the Association of Faculties of Medicine of Canada (AFMC) in partnership with Canada Health Infoway (Infoway) has initiated a project on ehealth curriculum and eLearning.

A key goal of the initiative is develop ehealth competencies for undergraduate medical education. Created by The Association of Faculties of Medicine of Canada in Partnership with Canada Health Infoway, May 2014

EMR-sim: a computer-based simulation for enhancing residents' competence in computerized primary care settings - (HCM)


Patient-clinician communication has been associated with patient satisfaction, compliance and better health outcomes. Although electronic medical records (EMRs) have many benefits, one concern that remains is their impact on communication and especially on psychological and emotional exchange, establishing rapport and maintaining eye contact with the patient.

Physician Guidelines for Online Communication with Patients

These guidelines are primarily concerned with email and physician websites (the two most common vehicles of online communications). The starting point norms and best practices are taken from those developed through the use of paper documents, mail, telephone, and facsimile in the setting of physicians’ offices.

Physicians should establish a protocol that describes how such communications will be used in their office. The protocol should address all of the following, with each point discussed and elaborated on in the document: